Welcome to the frequently asked questions page. We welcome you to e-mail us with your questions!

How do I set up an appointment?

It's easy to set up a reading appointment. Begin by going to the Schedule A Reading page. Once you've determined the length of time you'd like to schedule, fill out the no-obligation e-mail reading inquiry form. All information is kept confidential.


What if I need to cancel my appointment?

We request a minimum 48 hour notice of cancellation and 24 hour notice should you need to reschedule your appointment. See refund policy


I once had a reading where nothing came through, do I still have to pay for my reading?

If for any reason the connection can't be made within the first 15 minutes, CJ will usually end the session. At this point you'll be given the option to reschedule for another time. Refunds are subject to our refund policy.

What if I'm not happy with my reading?

Please read What not to expect from a reading before making your appointment. For more information see our refund policy.


Can I ask questions during the reading?

We suggest that you write any specific questions down prior to the reading. Often these questions will automatically be answered during the reading. However, the information that comes through will be up to those person's in spirit who are
communicating and CJ must respect and allow them to speak freely and without expectation, so please remain open to their messages. What seems important to us isn't always what we need or what those on the other side wish to talk about.


Will my future be told?

Keep in mind that medium reading is not the same thing as fortune telling. Although future events will often be talked about this should not be the intent of the reading. Guidance will come through in whatever form is most helpful. Keep your mind open as there is often more helpful information that you may not have considered.


I'm afraid to know some things. Will I get bad news?

Remember these are your loved ones and guides who care deeply about you. A person who loves you would never give information that would harm you or otherwise cause you distress. Your reading will remain positive throughout and offer helpful information. No negative or otherwise harmful information will ever be given.


How often can or should  I get a reading?

Unless you are receiving mentoring or your life circumstances have significantly changed since your last reading you shouldn't need to get a reading more then once every three to four months at most, once or twice a year is average. You will not be allowed to become dependent on readings.
 
How do I know the information that comes up in a reading is for real?
 
To be a healthy skeptic is normal, that's why validation is so important in a reading. CJ insists that the messages be meaningful and offer enough validation to assure you it is the real deal.
 
We ask that you not offer too much information when setting up your appointment with CJ's assistant, it isn't necessary. Although your personal info isn't shared with CJ (but for your name), CJ prefers there not be any unnecessary info given that may cause you to question of the validity of the messages you receive during your reading.


If you have further questions please feel free to contact us